1. Acceptance of Terms
By accessing, registering for, or using any service offered by wpiso at the domain wpiso.cam (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), along with any additional rules, policies, or guidelines published on the Platform from time to time.
If you do not agree with any part of these Terms, you must immediately discontinue your use of the wpiso Platform. Your continued access to or use of the Platform following any modification to these Terms shall constitute your acceptance of the revised Terms.
These Terms constitute a legally binding agreement between you (the "Player" or "User") and wpiso.cam ("wpiso", "we", "us", or "our"). They apply to all games, transactions, promotions, and support interactions conducted through the Platform.
2. Eligibility & Age Requirements
Use of the wpiso Platform is strictly limited to individuals who meet all of the following eligibility criteria:
- You are at least 21 years of age. In accordance with Philippine law and PAGCOR regulations, individuals under 21 are strictly prohibited from participating in any real-money gaming activity on the wpiso Platform.
- You are legally permitted to participate in online gaming activities in your jurisdiction of residence.
- You are not accessing the Platform from a jurisdiction where online gaming is prohibited by applicable law.
- You are not listed on any self-exclusion register maintained by wpiso or any applicable regulatory body.
- You are acting on your own behalf and not as an agent for any third party.
wpiso reserves the right to require identity verification documents at any stage of the registration or withdrawal process. Failure to provide satisfactory documentation may result in account suspension pending verification.
3. Account Registration
To access real-money gaming services on the wpiso Platform, you must create a registered account. By creating an account, you represent and warrant that:
- All registration information you provide is accurate, current, and complete.
- You will promptly update your account information to keep it accurate and current.
- You have not previously been suspended or banned from the wpiso Platform.
- You are not creating this account on behalf of another person.
One Account Per Player
Each player may maintain only one registered account on the wpiso Platform. The creation of duplicate accounts is strictly prohibited and may result in the permanent closure of all associated accounts and the forfeiture of any balances therein. If you have forgotten your login credentials, please use the account recovery function or contact our support team directly.
Account Security
You are solely responsible for maintaining the confidentiality of your wpiso account credentials, including your password. You agree to notify wpiso immediately at [email protected] if you become aware of any unauthorized access to or use of your account. wpiso will not be liable for any losses resulting from unauthorized access caused by your failure to safeguard your credentials.
4. Deposits & Withdrawals
wpiso accepts deposits through the following payment methods available to Filipino players: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. The minimum deposit amount and processing times vary by method and are detailed in the Cashier section of the Platform.
Deposits
- All deposits are processed in Philippine Peso (PHP / ₱).
- Deposits via GCash and PayMaya are typically credited to your wpiso account within minutes.
- wpiso does not accept deposits from third-party payment sources. Funds deposited must originate from a payment method registered under your own name.
- wpiso reserves the right to conduct additional verification checks on any deposit transaction.
Withdrawals
- Withdrawal requests are processed to the same payment method used for deposit where technically possible.
- A withdrawal request may be subject to identity verification checks prior to processing.
- wpiso reserves the right to apply a processing period of up to two banking days for bank transfer withdrawals to BPI, BDO, Metrobank, or UnionBank.
- Winnings derived from bonus funds are subject to applicable wagering requirements before they may be withdrawn.
- wpiso reserves the right to request documentation confirming the source of funds for withdrawal amounts exceeding specified thresholds, in compliance with applicable anti-money laundering regulations.
5. Bonuses & Promotions
wpiso offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and wagering requirements detailed in the applicable promotion page at the time of the offer. The following general conditions apply to all bonuses unless otherwise specified:
- Bonus funds are credited to a separate promotional wallet and must meet specified wagering requirements before any associated winnings can be withdrawn.
- Wagering requirements are calculated based on the bonus amount received, unless stated otherwise in the specific promotion terms.
- Only one welcome bonus may be claimed per player, per household, and per IP address.
- wpiso reserves the right to withdraw any bonus offer, change the terms of an ongoing promotion, or revoke bonus credits from any account suspected of bonus abuse.
- Free spins, where awarded, are subject to expiry within the timeframe specified in the promotion. Unused free spins will not be compensated.
- Bonuses may not be transferred between accounts or converted to cash prior to the satisfaction of applicable wagering requirements.
wpiso reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players are encouraged to read the full terms of each individual promotion before opting in.
6. Gameplay & Fair Play
All games available on the wpiso Platform are powered by certified Random Number Generator (RNG) technology for RNG-based games, and by live studio operations for live dealer games. wpiso is committed to maintaining a fair, transparent, and secure gaming environment.
- The outcome of all RNG games is determined by independently certified software and cannot be influenced by wpiso or any third party.
- Return-to-Player (RTP) percentages are published for all games in the wpiso Casino lobby.
- All bets placed and accepted by the Platform are final. wpiso will not reverse completed transactions except in cases of manifest error.
- In the event of a technical fault or disconnection during a game round, the round will be resolved based on the game's server-side state at the time of disconnection. wpiso's decision in such cases is final.
- wpiso reserves the right to void any bet placed in error or as a result of a software malfunction.
7. Prohibited Conduct
The following conduct is strictly prohibited on the wpiso Platform. Engaging in prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:
- Using automated software, bots, scripts, or any other non-human means to interact with the Platform.
- Colluding with other players to gain an unfair advantage in any game.
- Exploiting software bugs, errors, or vulnerabilities in any game or system feature.
- Engaging in any form of money laundering or using the Platform to process proceeds of any illegal activity.
- Creating multiple accounts for the purpose of claiming multiple bonuses or circumventing account restrictions.
- Providing false or misleading information during registration or verification.
- Engaging in chargebacks or payment reversals while retaining any winnings associated with the disputed funds.
- Attempting to access the accounts of other players or interfering with the Platform's security systems.
8. Account Suspension & Termination
wpiso reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Failure to complete satisfactory identity or age verification within the required timeframe.
- Evidence or reasonable suspicion of fraudulent activity, collusion, or bonus abuse.
- Receipt of a valid self-exclusion request from the account holder.
- Regulatory direction from a competent authority.
- Any other conduct that wpiso determines to be harmful to the integrity of the Platform or other players.
Upon account closure, any confirmed real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via the original deposit method, subject to the completion of any outstanding verification requirements.
You may request the closure of your wpiso account at any time by contacting our customer support team. Voluntary account closure requests will be processed within two business days.
9. Responsible Gaming
wpiso is committed to promoting responsible gaming across our entire player base in the Philippines. We recognize that for a small number of players, gambling can develop into a problem that affects their finances, relationships, and wellbeing. The following tools and resources are available to all wpiso account holders:
- Deposit Limits: Set daily, weekly, or monthly deposit caps on your account at any time from your account settings.
- Session Time Limits: Configure maximum session durations to help manage the time you spend on the Platform.
- Loss Limits: Define maximum loss thresholds per session, day, week, or month.
- Reality Checks: Opt-in to receive periodic notifications about the time and money spent during active sessions.
- Self-Exclusion: Request a temporary or permanent exclusion from the Platform. Self-exclusion periods range from 30 days to permanent closure. During any self-exclusion period, your account will be inaccessible and you will receive no promotional communications from wpiso.
- Cool-Off Period: Request a short-term break from the Platform without a full self-exclusion.
wpiso adheres to responsible gaming standards set by PAGCOR (Philippine Amusement and Gaming Corporation) and will not knowingly permit individuals under 21 years of age or individuals under active self-exclusion to access real-money gaming services.
10. Intellectual Property
All content published on the wpiso Platform, including but not limited to graphics, software, trademarks, logos, game interfaces, text, and audio-visual elements, is the proprietary property of wpiso or its licensors and is protected by applicable intellectual property laws. No portion of the Platform's content may be reproduced, redistributed, transmitted, published, or exploited in any form without the express prior written consent of wpiso.
The wpiso name, logo, and all associated brand marks are trademarks of wpiso.cam. Any unauthorized use of these marks is strictly prohibited. Third-party game titles and logos displayed on the Platform remain the intellectual property of their respective owners.
11. Limitation of Liability
To the fullest extent permitted by applicable law, wpiso, its directors, officers, employees, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform or any services offered therein.
wpiso's total aggregate liability to any player in connection with these Terms or the Platform shall not exceed the total amount deposited by that player into their wpiso account during the twelve (12) months immediately preceding the event giving rise to the claim.
wpiso makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. Use of the Platform is at your sole risk.
12. Privacy & Data Protection
Your use of the wpiso Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.
wpiso collects and processes personal data in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). You may exercise your data rights – including the right to access, correct, or request deletion of your personal data – by contacting our Data Privacy Officer at [email protected].
For full details on how your personal information is collected, used, and protected, please refer to the wpiso Privacy Policy.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms that cannot be resolved through the wpiso internal complaints process shall be submitted to binding arbitration.
If you have a complaint regarding any aspect of the wpiso Platform, you are required to first submit your complaint to wpiso's customer support team at [email protected]. wpiso will acknowledge your complaint within two business days and endeavour to resolve it within fourteen (14) calendar days. If the matter cannot be resolved internally to your satisfaction within this period, you may escalate the dispute to the applicable regulatory body.
Notwithstanding the above, nothing in these Terms shall limit your rights as a consumer under applicable Philippine consumer protection legislation.
14. Amendments to These Terms
wpiso reserves the right to modify, update, or replace any part of these Terms at any time. Where any amendment is material, wpiso will provide reasonable notice to registered players via the email address associated with their account, or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform after any such change constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease use of the Platform and request account closure. wpiso will not be liable for any failure to notify you of amendments if you have provided an incorrect or inactive email address at registration.
15. Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, or if you wish to exercise any rights under these Terms, please contact the wpiso customer support team. Our support is available 24 hours a day, seven days a week.
Email: [email protected] (plain text – not a clickable link)
Live Chat: Available directly within the Platform for logged-in players.
Website: wpiso.cam
For regulatory inquiries related to PAGCOR licensing and Philippine online gaming compliance, please contact PAGCOR directly through their official channels.